Privacy Policy

The House of Dramz operates this website and its family of brands, located at 1580/1, KD Marg, Near Qutub Minar, Mehrauli, New Delhi 110030. For any privacy question you can reach us at thehouseofdramz@gmail.com or +91 93110 22419.

We collect the details you choose to share with us through our reservation, party, catering, membership and franchise enquiry forms — typically your name, phone number, email address, preferred date, guest count and any notes you add.

We also collect limited technical information automatically, such as your device type, browser, approximate location and how you interact with our pages, so we can keep the site fast, secure and relevant.

• To confirm, manage and follow up on your bookings and enquiries.
• To share proposals, menus, event details and membership information you request.
• To improve our venues, menus, website and guest experience.
• To send occasional updates about events and offers, where you have opted in.
• To meet legal, tax and safety obligations.

We do not sell your personal information. We share it only with trusted service providers who help us run our business — for example hosting, database, messaging and analytics partners — and only to the extent needed to deliver the service. We may also disclose information where required by law.

We use cookies and similar technologies to remember your preferences and measure how the site is used, including conversion tracking for actions such as WhatsApp enquiries. You can control cookies through your browser settings; disabling them may affect some features.

Enquiry and reservation records are retained only as long as needed for the purpose they were collected, plus any period required by law. We apply reasonable technical and organisational safeguards, including access controls on our internal dashboards, to protect your information.

You may request access to, correction of, or deletion of the personal information we hold about you, and you may withdraw consent to marketing messages at any time. Write to thehouseofdramz@gmail.com and we will respond within a reasonable timeframe.

Our website and services are intended for adults. We do not knowingly collect personal information from children.

We may update this policy from time to time. The revised version will always be available on this page with an updated date.